Wednesday, August 1, 2018

Windows 10 latest update: AI machine learning for improved update experience

We can all admit that Windows 10 is one of the best, if not the best operating system out there, at the current moment, and the most stable. Microsoft continuously improves it from time to time. However, Windows 10 has its fair share of bugs, and Microsoft is always on its toes trying to fix these bugs. One of the most infuriating is or was the auto system update. The system update was sort of specifically planned to be done at the worst of times, times when you need to be working on your PC that's when these updates would decide to commence.

This has proven to a source of frustration for most people in the past since system update usually requires a system reboot, and on a bad day, it can take forever to finish the update. Not only this has been the problem, but also some compatibilities issues seemed to come up with each new windows 10 system update. 

However, with Microsoft being Microsoft these problems seems to be problems of the past. According to Microsoft recent blog post, they now have a solution to these problems, and the answer is Artificial Intelligence. Microsoft used Artificial Intelligence [Al] with its recent April 2018 update rollout, and the rollout has seen a reduction in the above problems. The April 2018 rollout has seen a much faster update rate than the previous system update, which was back in November 2017. 

The new April update has seen over 250 million installations. This specific rollout has seen a significant drop in customer complaints, and lower support calls. Microsoft has actually reported that the current April 2018 update is outperforming previous updates, regarding reliability, and also performance. Microsoft has also stated that there is a, 

  • 20% reduction in system stability problems 
  • faster updates 
  • Edge Launch improved with nearly 50% 

All these positive results are driven just by the use of the Al system.

How the Al works 

The Al that Microsoft has chosen to adopt is quite smart. What it does is, it studies the device usage, and determine the optimum time which it can install the update without disrupting you. It will only roll out the update during times when you do not use your PC rather than in the previous times where it could just decide to do it at any time, even during one of those important meeting or presentation. This is very good because it's not aggressive and intrusive. 

This is not all it does, it will also study a lot of PCs to see which ones will be seriously affected by the updates, and it will pause the rollout for the PCs that might be affected. This then allows the Microsoft team to figure out why it will be changed, and fix the problem before these PCs are updated to that software update. This eludes your PCs from having compatibilities issues, which is one of the main issues with new windows 10 updates. 

A case when this happened was when Microsoft noticed that some PCs were experiencing a black screen, due to the April 2018 update, this was after 24 hours of installation. They quickly had to pause the rollout for the PCs that were potentially going to experience this They investigated this issue and found that the update was clashing with the Avast Behaviour Shield. Avast then quickly released a fix to this problem on their end, preventing the black screen issue from occurring to other PCs. All this comes to a more significant extent as a result of the use of the Al system. This allowed the rollout of the April 2018 windows 10 update to be smooth. 

The advantages of this Al learning machine and why you must care:

Usage of this Al has numerous benefits. One of the advantages is, it allows quick identification of problems [bugs] during the deployment of a new feature. This means that you have to worry less about a new update giving you headaches with compatibility issues, or driver problems. Another advantage is that Microsoft will be able to quickly roll out new update faster, this translate to a more significant number of PCs having the latest security, technology, and features. I believe that one wants the best possible protection on his/her laptop that is available. 

From this, we can conclude that Microsoft has chosen to adopt a less intrusive way of rolling out new product updates. This new Al machine learning system seems to have a positive impact on these rollouts. This idea of using the Al looks like every good one, the AI will continue to iron out its wrinkles with the continued rollout that Microsoft is planning. All this means we the consumers will have less frustration about bugs and all the problems that I have discussed above. Clearly, it has created a win-win situation for Microsoft and us the consumers. 

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